On-Target Solutions to Problem Employees

Presented by: Greg Anderson, On-Target Solutions Group

November 16, 2018, 8 AM - 4 PM.
7 hours (POST #10444-0001)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Problem 11-16-18


Who should attend: This one day course is a designed for all professionals from chief executive officer to first-line supervisors that manage employees.


Problem employees can cause problems and wreak havoc within their organizations. Left unaddressed, problem employees are often allowed to infect the organization without providing value.

This upbeat and interactive course provides real world, successful examples on how to deal with different types of problem employees. Every government agency struggles with employees that are insubordinate, lazy, abuse sick time, display negative attitudes, and commit misconduct. Many executives and supervisors are ill equipped to deal with these problems other than with traditional discipline. On-Target Solutions to Problem Employees provides the government professional with the knowledge and tools necessary to deal with all types of problem employees.

This course will influence participantsopinions and attitudes and provide specific and proven ways how to handle problem employees!

Topics Include:

• Defining the problem employee

• The organizational or supervisory role and the cause

of the problem employee

• Morale in this department horrible!

• Understanding if the employee is a problem or troubled

• Preventing employees from becoming problems

• The role of positive discipline in shaping employees

• The impact of negative discipline

• The concept of dynamic counseling session

• The power of expectation

Handling morale killers in your organization

Media Relations for Police and Fire Services

Presented by: Ross Rice, On-Target Solutions Group

November 14  - 15, 2018, 8 AM - 4 PM.
14 hours (POST #10035-1118)

$249/ officer
$225/ if 3 or more from same agency

To view the course announcement, and to register, click here: 

South Metro Media 11-14-18



Police and Fire Chiefs/Sheriffs, Command Officers, or individuals assigned to Media Relations and PIO duties attending this 2-day, 14-hour program will develop the skills necessary to build a positive and professional public image of their agency. Program participants will gain practical experience in preparing for and delivery of departmental information at press conferences and media interviews at a variety of simulated "Breaking News Events" i.e. major crime events, fires/natural disasters, and terrorist acts.

Topics covered include:

• Development of Media Policies

• Media Relations

• Pre-Planning Interviews

• Media Traps

• Challenges of Television News

• What is News?

• Crisis Communications

• Freedom of Information

• Social Media/Messages/Technology

Rules of Pre-Trial Publicity

• What Reporters Want to Know in a Crisis

Changing Details in a Crisis/Getting Out the Good News

• Importance of Knowing Your Media Market

• Holding Reporters Accountable

• Reacting to Web/Blog Comments

• Tips on Improving Media Relationships

Future for PIOs/Police Media Challenges


Internal Affairs & Professional Standards for Law Enforcement

Presented by: Greg Anderson, On-Target Solutions Group

November 14  - 15, 2018, 8 AM - 4 PM.
14 hours (POST #10444-0004)

$249/ officer
$225/ if 3 or more from same agency

To view the course announcement, and to register, click here: 

South Metro IA 11-14-18


Who should attend: This nationally acclaimed course is for law enforcement executives, supervisors, internal affairs investigators, human resource personnel and anyone who desires to understand law enforcement professional standards and internal affairs investigations.



The professional standards model is a must for law enforcement and government officials to be prepared before a critical incident occurs. This course sets the stage for law enforcement professionals to create an agency wide practice of professional standards for all agency operations. In the covered material, attendees will understand "best practices" including how to avoid the problems before they occur and properly address issues that do arise.

This is a comprehensive course covering the entire internal affairs process through final discipline. Participants will learn the skills necessary to review, investigate and complete internal affairs investigations based on sound investigative techniques and within legal guidelines.

Topics Include:

• Current climate between public and police

• Breaking the cycle of mediocrity

• The professional standards model

• 5 root causes of discipline problems

• Stakeholders and their perceptions

• Types of internal investigations

• The complaint process

• The investigation process

• Officer involved shootings and major incidents

• Applicable case law

• Employee rights

• Appropriate discipline procedures

• Workplace searches

• False Complaints

• Official hearing requirements

• How discipline is determined

• The effect of untruthfulness


Women’s Self Defense Pistol Training- November 10, 2018

Saturday, November 10, 2018



To register, click here.



This course provides four hours of combined classroom and firearms simulator-based training exercises. Students build on their marksmanship fundamentals, developing simple defensive tactical skills and situational awareness needed to safely operate a pistol for self- and home defense.


  • Will understand firearm storage & transport
  • Will be introduced to situational awareness concepts and mindset
  • Will develop students’ ability to move, shoot, and take cover/concealment
  • Will learn strategies for skills development such as how to safely draw from the holster, move and     shoot, use cover and concealment, and respond to common self-defense situations.


Students will understand essential ethical, technical and legal responsibilities associated with carrying a firearm

Students will use an advanced indoor, video-simulation system usually available only to law enforcement.

Jennifer McDowell is a life-long member of the Air Force Association, volunteered with the AFROTC program at St. Thomas University, and was volunteer instructor with Junior Achievement. She holds NRA certifications as Pistol Instructor and Range Safety Officer, and has completed various defensive and tactical shooting courses.

For more information regarding this class, please contact Jennifer directly at jennifer@astrid-defense.com or visit her website at http://astrid-defense.com

Introduction To Handguns: November 6 & 8, 2018

Tuesday, November 6 & Thursday, November 8, 2018, 6 PM- 10 PM

To register, click here.



This program is designed to provide a hands-on experience in firearms safety for people who are new gun owners or are thinking of purchasing a firearm for personal safety and/or recreational shooting.

Classes will take place over two evenings. On the first night, participants will:

Learn important safety procedures for handling of pistols and for use of firearms range;
Familiarize with the different types of pistols, their parts and operation;
Learn about ammunition and its proper use;
Be able to load and unload a firearm using “dummy” ammunition;
Practice firing stance, grip and use of pistol sights;
On the second night, participants will:
Shoot live ammunition on a twelve lane indoor firing range with the assistance of firearms instructors and range safety officers;
Participate in target shooting and tactical exercises using an inter-active police firearms simulator with laser gun technology.
Be informed of state laws and procedures regarding the purchase and carrying of a hand gun.

Students must attend the first night’s instruction in order to participate in the live ammunition and simulator training on the second night. This course is open to people over the age of 18. Because of some adult content, teens, ages 13 - 17 years, may attend with a parent or guardian who is also a participant. Under 13 years, please contact Debra Fields (info below). Pistols are provided. If you already own a handgun, you are welcome to bring it with you.
For more information on the Introduction to Handguns / Firearm Safety course, call (952) 903-5717.

In the event that you are no longer able to attend the class you registered for, the following cancellation policy applies:

more than 30 days notice, a full refund will be returned;
within 30 days notice, full refund if we are able to fill the vacant seat;
within 30 days notice, 80% will be returned if we are unable to fill the vacant seat;
within 14 days notice, full transfer of registration to a later date.

***Please note, we are unable to accomodate refunds or transfers with no prior notice.***


Interview & Interrogation: Basic & Advanced

Presented by: William P. Schreiber, REID & Associates, Inc., Chicago, IL


Tuesday - Thursday, November 6 - 8, 2018, 8 AM - 4:30 PM

Tuition: $445

MN POST training hours: 24


Friday, November 9, 2018, 8 AM - 3 PM

Tuition: $130

MN POST training hours: 8

* Participants who have previously attended the three-day basic course are eligible to attend the advanced session only. 

To register, click here. 


Objectives for the basic course are 1) to provide the fundamentals necessary to conduct a proper interview and interrogation, 2) to provide a structured frame of reference for those interviewers who have some experience but also may not have had any formal training in the area and 3) to improve the efficiency of all participants in obtraining the truth from suspects, witnesses and victims in a legally acceptable manner.

Objectives for the advanced course are 1) to provide additional tactics and techniques designed to obtain confessions from the deceptive suspect in more expedient manner, 2) to provide finesse tactics dealing with the psychology of interrogation to enhance the investigators ability to acquire confessions that might not have otherwise been obtained and 3) to provide a logical guideline that may be used to profile out any type of suspect for interrogation.

More than 300,000 professionals in the law enforcement and security fields have attended these programs since it they were first offered in 1974. Participants come from both the private sector (retailing, finance, health care, manufacturing, etc.) and the public sector, including all levels of law enforcement and government; from every U.S. State and Canadian Province, as well as countries in Europe, Asia and the Middle East.


Distinguishing between interview and interrogation
Legal aspects of interview and interrogation
What makes an excellent interviewer
Factors affecting a subject’s behavior
Behavior symptom analysis (see detail below)
Five points to follow when evaluating behavior
Reid Behavioral Analysis Interview™
Baiting techniques

The REID Nine Steps of Interrogation (see detail below)
1. Behavior symptoms analysis
2. Evaluating Attitudes
3. Evaluating Non-verbal Behavior
4. Evaluating Verbal Behavior
5. Evaluating Paralinguistic Behavior
6. Reid Behavioral Analysis Interview™
7. The Baiting Technique
8. Analyzing Factual Information Prior to the Interview
9. Asking Behavior Provoking Questions

1. The Positive Confrontation
2. Theme Development
3. Handling Denials
4. Overcoming Objections
5. Procuring and Retaining the Suspect's Attention
6. Handling the Suspect's Passive Mood
7. Presenting an Alternative Question
8. Detailing the Offense
9. Elements of Oral and Written Statements


Advanced concepts in behavior symptom analysis, behavioral interview and REID approach to interrogation:
Difficult suspects that give the interrogator problems and specific tactics to get them to confess
Defiant, neutral and accepting suspects - how to move suspects out of a stage for best end results
Distinguishing elements which identify need, lifestyle, impulse and esteem criminal characteristics
Additional interrogation tactics.

Best Practices for Law Enforcement Agencies

Presented by: Greg Anderson, On-Target Solutions Group

October 31, 2018, 8 AM - 4 PM.
7 hours (POST #10035-1117)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Best Practices 10-31-18


Who should attend: This course is a designed for all law enforcement professionals from police chief/sheriff to anyone who leads and manages divisions or bureaus, personnel who develop policies for their organizations, and front–line supervisors.


Why is this program important? Law enforcement agencies around the country are facing increased scrutiny from the public, media and legal professionals. Law enforcement leaders must understand the focus and targets that are examined after an incident occurs. The United States Department of Justice may evaluate departments agency-wide as reviews are multi-dimensional in an organization.

This program will examine and identify critical areas with solutions and suggestions on how to prepare your agency to handle critical incidents appropriately through "best practice" policies and procedures. Real examples will be discussed and sample policies will be provided.

Topics Include:

• Why law enforcement is vulnerable

• Breaking the cycle of mediocrity

How do we determine "best practice"

• Finding the right people

Use of force and de-escalation

• Agency internal audits

• The need for expanded training

• Internal affairs and civilian complaints

• Leadership, management, and supervision

• Community policing and oversight


Recruiting & Applicant Background Investigations

Presented by: Greg Anderson, On-Target Solutions Group

October 29 - 30, 2018, 8 AM - 4 PM
14 hours (POST #10444-0003)

$249/ officer
$225/ if 3 or more from same agency

For more information and to register, click here:

South Metro Backgrounds 10-29-18

Who should attend: Anyone who is involved or supervises recruiting and background investigations for their agency including sworn officers, civilians, Human Resources, or anyone wanting a better knowledge of the hiring process. Example forms will be provided to those at the training.


Participants will learn the importance of not only recruiting but also retention of quality personnel. An organizational assessment should be the first step in the process and the need to break the cycle of mediocrity.

Background investigators will leave with the knowledge of their role in the selection process, the legal aspects of the background investigation, background interview sources of information and preparing the investigation report. Background investigations affect the future of an organization in many ways, thus selection practices are vital to ensuring that future law enforcement employees and supervisors are suited for the variety of duties expected from the populations they serve. This course will provide techniques and procedures for the background investigator.

Topics Include:

• The importance of a recruiting plan

• Assessment of you organization

• Organization wellness

• What type of employees do you want

• Marketing and selling your organization

• Professional standards model for backgrounds

• Why background investigations are necessary

• Sources of information/Investigative techniques

• Conflicts vs. responsibilities for investigators

Pre-interview procedures

Job-related inquiries

• On-line data bases/social networking sites


Employee Evaluations: Improving Performance

Presented by: Greg Anderson, On-Target Solutions Group

October 5, 2018, 8 AM - 4 PM.
7 hours (POST #10035-1116)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Evaluations 10-05-18

Who should attend: This one-day course is a designed for all law enforcement professionals from chief executive officer to first-line supervisors that evaluate employee performance.



What if we could take the angst out of conducting employee evaluations? This frustration is not only on the part of the evaluator, but also the employee receiving the evaluation. This training will provide concrete solutions on how to easily complete these forms and improve employee motivation and effectiveness.

Organizations, as well as those supervisors that complete employee evaluations, must understand the importance of this critical function. This training will focus on preparing the employee evaluation within your current evaluation system. Other forms of performance review will also be discussed. By completing accurate, detailed, and specific evaluations, evaluators will improve the efficiency and effectiveness of their employees. In addition, quality employee evaluations are defensible for future employment actions should it be necessary. The outcome of this training is to understand the purpose of employee evaluations is not to deliver a rating, but to improve performance!

Topics Include:

• Best Practices for Employee Evaluations

• Why are evaluations so important?

Differences between quantitative and qualitative measurements

Planning for the review process and the need for supportive documentation.

• Legal considerations

• The importance of equitable evaluations

• Performance evaluation language samples

• The need for ongoing feedback sessions



On-Target Solutions for Law Enforcement Supervisors

Presented by: Greg Anderson, On-Target Solutions Group

October 3 - 4, 2018, 8 AM - 4 PM
14 hours (POST #10444-0002)

$249/ officer
$225/ if 3 or more from same agency

For more information and to register, click here:

South Metro Supervision 10-03-18

Who should attend: Anyone who supervises or manages employees from the executive level to experienced or new front line supervisors, or those who desire to understand impactful supervisory practices.


This dynamic two day course is a career development tool to enhance and refine the leadership skills of law enforcement supervisors across a variety of organizations. Good supervision transcends agencies and provides the core principles of quality supervisory techniques. It also lays a strong groundwork of knowledge for those striving to be promoted to supervisory positions. Concentrating on the idea that people are the true assets of their agency, participants will understand the importance of their role in maximizing employee performance through strong supervision techniques. You will understand the value in developing flexibility in your leadership approaches to garner peak performance and meet organizational goals.

Topics Include:

• Qualities of excellence in supervision

• Developing the leader within

• Leadership, management and supervision strategies

• Making a difference in your agency

Communicating effectively both up and down the chain of command

• DISC personal profile system

Goal setting and implementation – the supervisors role

• Preparing meaningful performance evaluations