Crisis/ Hostage Negotiation: Level 1 (Basic)

Crisis/ Hostage Negotiation: Level 1 (Basic)

Presented by: Crisis Systems Management, LLC

Hosted by: Airport Police Department

November 26 - 30, 2018, 8AM - 5PM.   $495

To register, click here.



Crisis/Hostage Negotiation – Level I (Basic) addresses the fundamental tasks of a successful crisis negotiator. This course will prepare you to work as part of a coordinated negotiation team and handle a variety of crisis situations including hostage takers, barricaded subjects, and potential suicide victims.


The effective application of active listening skills and the Behavioral Influence Stairway Model will be discussed at length and Re-emphasized throughout the progression of all three courses. You will learn the different phases of the negotiation process, from the introduction to the surrender, and specific strategies and techniques to be used along the way. We will discuss when negotiation may not be the best solution, what items are negotiable and non-negotiable, and what to do in non-response situations.


The management of intelligence and information is a critical aspect of mitigating any law enforcement threat and you will learn specific techniques for managing the flow of information during a crisis.


You will also gain a basic understanding of the psychological motivations of persons in crisis and learn to recognize the characteristics of emotionally disturbed persons. You will learn about the personality disorders which are most commonly encountered during a crisis incident as well as strategies for affecting a positive outcome Challenging, team-oriented, scenario-driven practical exercises are an integral part of the course and will allow you the opportunity to practice and refine your crisis negotiation skills.


This course is open to all members of law enforcement and corrections, dispatchers, mental health professionals supporting law enforcement operations, and chaplains supporting law enforcement operations.


Regarding Registration:

Contact Bobby Schembre at (573) 864-5031 or email


Regarding Curriculum:
Contact Deb McMahon at (417) 594-1499 or email


Regarding Training Site:
Contact Tanis Ford at (612) 467-0707 or email


To view the course flyer PDF, click here:  Minneapolis Level I Flyer 112618

For discounted lodging, click here.

Reality-Based Scenario Training Instructor

Reality-Based Scenario Training Instructor

Presented by: Randy Clifton, Real Life Training Solutions

Monday - Wednesday, June 18th - June 20th, 2018.
Tuition: $425; Re-certification: $295

MN POST Credit: 24 hours (10409-0002)

To register, click here.

Once you are registered, it is also required to also complete a registration form for Northeast Wisconsin Technical College.

Click here: FOF Reg Form-Police and email to

For more information, please call Nicole Fonder at (800) 422-6982 Ext. 5526
or email Randy Clifton can be reached at 612-799-5845 or


Instructed by Randy Clifton, with years of experience training law enforcement on Force On Force techniques, this course is created for law enforcement and military training instructors. It prepares them to train their personnel using accelerated learning methods and technologies that are simple to understand and use, yet take reality- based training to a new, more efficient and effective level. Through this course, instructors will become certified to use non-lethal training ammunition and protective gear. The reality-based instruction will allow instructors to create a realistic training curriculum that maximizes hands-on learning and enables their own students to successfully master tactics and techniques that focus on survival on the street.


  • Safety protocols
  • Non-lethal training ammunition
  • NLTA conversion kits
  • Isolation exercise and scenario development
  • Officer rehearsals
  • Effective debriefs and selection of remediation techniques
  • Evaluation methods and documentation of performance
  • Effective and proven methods

MN CIT Certification

MN CIT Certification

Presented by: MN Crisis Intervention Training

Monday - Friday, April 30 - May 4, 2018, 8 AM - 5 PM.

Tuition: $700

40 Training Hours

To register, click here.



This 40 hour CIT certification course is very intense and interactive. It gives an in-depth look at mental illness and its implications for law enforcement. We cover: schizophrenia and psychotic disorders, mood disorders, cognitive disorders, personality and substance disorders, suicide assessment, adolescent & elder issues, PTSD, excited delirium, suicide by cop, and mental health courts. Advocates and people living with mental health issues speak on their experiences, there are site visits to mental health hospitals and service providers in your area and extensive role play exercises with professional actors.
MN CIT Officers’ Assoc 40 hour Certification Training goals include providing advanced mental health awareness, communication techniques and de-escalation skill to help law enforcement when dealing with a person in a mental health crisis.


-Define the difficulty responding to crisis calls involving someone with a mental illness.

-Develop an understanding of their struggle in the mental health system and the role of the police and the risk factors involved.

-Meet a panel of consumers of the mental health services in the area in an effort to promote communication and understanding by having interaction when the individual is doing well and not in crisis. Discussion is encouraged on what works well for them when they are having issues with their medications and what doesn’t work well.

-Define the concept of CIT and its origins. Compare it to traditional police response. Officers benefit from the advantages of building partnerships in the community.

-Introduction to the practice of active listening skills and techniques that aid law enforcement when dealing with an individual in a mental health crisis.

-Attendees are given the opportunity to practice and demonstrate these listening skills and techniques in realistic role play exercises using professional actors.

-Provide contact with community mental health professionals giving presentations on adolescent issues, elder issues, suicide prevention, excited delirium, suicide by cop, prepetition screening, commitment, medications, and military reintegration. This community contact helps us achieve our goal of familiarizing law enforcement with the community resources available to them.

-De-escalation techniques are taught to be combined with their active listening skills in order to achieve our goal of using verbal communication before using force when confronting an individual in a mental health crisis.

For more information:
Contact: Jerry Hutchinson -Training Director
PH: 763-607-7667


L.E.A.D.S. Law Enforcement Active Diffusion Strategies

Presented by: Lt Kevin Dillon (ret), Police Combat.

Tuesday, March 20, 2018, 8 AM - 4:30 PM.

Tuition: $140 (includes lunch)

POST #10035-1111 (8 hours)

To register, click here.


This is a classroom based combat-confrontation avoidance course based upon the L.O.C.K.U.P. ® System. It teaches within a classroom setting how to recognize aggression and to not stimulate aggression. Students will learn communications skills and evidence based Active Diffusion Strategies that can avoid or resolve interactions by employing tactical de-escalation the techniques, conflict resolution methods and distraction techniques that promote successful tactical applications. The course also discusses tactical responses when diffusion tactics are inappropriate or ineffective. This program teaches officers how professional communication can protect officers in the field, reduce civilian complaints as well as civil litigation. Instruction uses lectures and demonstrations to facilitate learning and retention.

Understanding the principals of risk management for officer safety
Identifying indications of hostility through body language
Understand police “customer service” methods that yield positive relations
Identify professional benefits of active diffusion strategies
Learn methods of effective verbal de-escalation strategies
Understanding physiological changes during aggression
Learn to use cognitive limitations for active diffusion
Learn methods to re-direct the thought process through positive direction
Learn the importance of professional posturing
Identity different communications styles with appropriate response tactics
Learn methods of motivational interviewing skills
Learn methods of distraction to obtain tactical advantages
Learn communication and physical strategies to de-escalate situations
Learn how to avoid communications that may be negative
Learn how active strategies blend with a total law enforcement presentation


Interview & Interrogation: Basic & Advanced

Presented by: William P. Schreiber, REID & Associates, Inc., Chicago, IL


Tuesday - Thursday, March 20 - 22, 2018, 8 AM - 4:30 PM

Tuition: $445

MN POST training hours: 24


Friday, March 23, 2018, 8 AM - 3 PM

Tuition: $130

MN POST training hours: 8

* Participants who have previously attended the three-day basic course are eligible to attend the advanced session only. 

To register, click here. 


Objectives for the basic course are 1) to provide the fundamentals necessary to conduct a proper interview and interrogation, 2) to provide a structured frame of reference for those interviewers who have some experience but also may not have had any formal training in the area and 3) to improve the efficiency of all participants in obtraining the truth from suspects, witnesses and victims in a legally acceptable manner.

Objectives for the advanced course are 1) to provide additional tactics and techniques designed to obtain confessions from the deceptive suspect in more expedient manner, 2) to provide finesse tactics dealing with the psychology of interrogation to enhance the investigators ability to acquire confessions that might not have otherwise been obtained and 3) to provide a logical guideline that may be used to profile out any type of suspect for interrogation.

More than 300,000 professionals in the law enforcement and security fields have attended these programs since it they were first offered in 1974. Participants come from both the private sector (retailing, finance, health care, manufacturing, etc.) and the public sector, including all levels of law enforcement and government; from every U.S. State and Canadian Province, as well as countries in Europe, Asia and the Middle East.


Distinguishing between interview and interrogation
Legal aspects of interview and interrogation
What makes an excellent interviewer
Factors affecting a subject’s behavior
Behavior symptom analysis (see detail below)
Five points to follow when evaluating behavior
Reid Behavioral Analysis Interview™
Baiting techniques

The REID Nine Steps of Interrogation (see detail below)
1. Behavior symptoms analysis
2. Evaluating Attitudes
3. Evaluating Non-verbal Behavior
4. Evaluating Verbal Behavior
5. Evaluating Paralinguistic Behavior
6. Reid Behavioral Analysis Interview™
7. The Baiting Technique
8. Analyzing Factual Information Prior to the Interview
9. Asking Behavior Provoking Questions

1. The Positive Confrontation
2. Theme Development
3. Handling Denials
4. Overcoming Objections
5. Procuring and Retaining the Suspect's Attention
6. Handling the Suspect's Passive Mood
7. Presenting an Alternative Question
8. Detailing the Offense
9. Elements of Oral and Written Statements


Advanced concepts in behavior symptom analysis, behavioral interview and REID approach to interrogation:
Difficult suspects that give the interrogator problems and specific tactics to get them to confess
Defiant, neutral and accepting suspects - how to move suspects out of a stage for best end results
Distinguishing elements which identify need, lifestyle, impulse and esteem criminal characteristics
Additional interrogation tactics.

Professional Standards & Internal Affairs for Law Enforcement

Presented by: Greg Anderson, On-Target Solutions Group

March 5-6, 2018, 8 AM - 4 PM.
14 hours (POST Board Approved)

$225/ officer
$200/ if 3 or more from same agency

To view the course announcement, and to register, click here: 

South Metro IA 03-05-18


Who should attend: This nationally acclaimed course is for law enforcement executives, supervisors, internal affairs investigators, human resource personnel and anyone who desires to understand law enforcement professional standards and internal affairs investigations.



The professional standards model is a must for law enforcement and government officials to be prepared before a critical incident occurs. This course sets the stage for law enforcement professionals to create an agency wide practice of professional standards for all agency operations. In the covered material, attendees will understand “best practices” including how to avoid the problems before they occur and properly address issues that do arise.

This is a comprehensive course covering the entire internal affairs process through final discipline. Participants will learn the skills necessary to review, investigate and complete internal affairs investigations based on sound investigative techniques and within legal guidelines.

Topics Include:

-Current climate between public and police
-Breaking the cycle of mediocrity
-The professional standards model
-5 root causes of discipline problems
-Stakeholders and their perceptions
-Types of internal investigations
-The complaint process
-The investigation process
-Officer involved shootings and major incidents
-Applicable case law
-Employee rights
-Appropriate discipline procedures
-Workplace searches
-False Complaints
-Official hearing requirements
-How discipline is determined
-The effect of untruthfulness