Tag: police

Solutions to Problem Employees

On-Target Solutions to Problem Employees

Presented by: Greg Anderson, On-Target Solutions Group

April 4, 2024

To view the course flyer and to register, click here.:

South Metro Problem Employees April, 4, 2024

COURSE OVERALL LEARNING GOAL:

Problem employees can cause problems and wreak havoc within their organizations. Left unaddressed, problem employees are often allowed to infect the organization without providing value.

This upbeat and interactive course provides real world, successful examples on how to deal with different types of problem employees. Every government agency struggles with employees that are insubordinate, lazy, abuse sick time, display negative attitudes, and commit misconduct. Many executives and supervisors are ill equipped to deal with these problems other than with traditional discipline. On-Target Solutions to Problem Employees provides the government professional with the knowledge and tools necessary to deal with all types of problem employees.

This course will influence participants’ opinions and attitudes and provide specific and proven ways how to handle problem employees!

SPECIFIC PERFORMANCE OBJECTIVES:

• Defining the problem employee

• The organizational or supervisory role and the cause

of the problem employee

• Morale in this department horrible!

• Understanding if the employee is a problem or troubled

• Preventing employees from becoming problems

• The role of positive discipline in shaping employees

• The impact of negative discipline

• The concept of dynamic counseling session

• The power of expectation

• Handling morale killers in your organization

 

Who should attend: This one day course is a designed for all professionals from chief executive officer to first-line supervisors that manage employees.

Management And Supervision Of Investigative Units

Management And Supervision Of Investigative Units

Presented by: Greg Anderson, On-Target Solutions Group

April 2 – 3, 2024

For more information and to register, click here:

Management and Supervision of Investigative Units April 2-3, 2024

COURSE OVERALL LEARNING GOAL:

This seminar is designed for: Law enforcement officers and supervisors responsible for case evaluation
and management, or for commanders who are planning or developing improved case management
processes to improve productivity. Additionally, this course will be valuable to senior investigators assigned
to small units or small agencies who are primarily responsible for managing investigations in an informal
leadership role. This training is appropriate for large or small agencies.
The objectives of this program are: addresses the administrative requirements for managing the
investigative processes; focuses on managing the operations of the investigative unit, and the evaluation of
investigative personnel. We will discuss selection of investigators and supervisors, proper auditing
procedures, evaluation of personnel, making impactful changes as necessary for effectiveness, the need to
triage cases for assignment as well as investigative techniques.
Topics Include:
• Fundamental principles of investigation from initial
on-scene to follow-up investigations
• Evaluation of investigators, investigative work and
criminal cases
• The use of case management principles
• Leadership, management and supervision of the
criminal investigators
• Case priority and investigative resources
• Caseload and performance management
• Relationships with the judicial system to include
prosecutors, defense attorneys, judges, etc.
• Selection of investigative personnel
• Specialized unit issues and concerns

Field Training Officer: Refresher

Field Training Officer: Refresher

Presented by: Kevin Kelleher, Field Training Solutions

April 20, 2023, 8:30AM – 4:30PM.   $95

To register, contact dianne@ftosolutions.com.

 

WHO SHOULD ATTEND: 

For experienced FTOs who have been trained in a basic course.

 

COURSE CONTENT: 

  • Problem- and scenario-based training. This block presents two training methods that are well suited to the field training process, and should be in every FTO’s toolkit.
  • DISC Personality Profile. Attendees will take the DISC Personality Profile in order to understand the impact of personality has on communication and evaluation.
  • DOJ recommendations for FTOs. The U.S. Department of Justice has made several recommendations relative to field training in recent consent decrees. Many of these learning objectives are consistent with learning research, and will be discussed in class.

—Learning preferences. Participants will take an assessment to determine how their brain best receives new information. More important, participants will learn how to adapt lessons to the learning preference of the recruit.

—Generational differences. The generation now entering the workforce requires a new approach. Learn more about the upcoming generation and the learning environment they seek.

  • Evaluation. We’ll evaluate case law to learn what the courts want from field training evaluation. We also put FTOs through calibration exercises to demonstrate the value of well-written definitions and behavioral anchors.

INSTRUCTOR PROFILE:

Kevin Kelleher served many assignments with the Chisholm (MN), Bloomington (MN), and Wayzata (MN) Police Departments, including patrol, SWAT, investigations, sergeant, K9 supervisor, and oversaw field-training programs for over ten years before retiring as chief of police. He is an alumnus of the Southern Police Institute’s Administrative Officers Course and the Senior Management Institute for Police. Kevin holds a Master’s Degree in Education and teaches at St. Mary’s University of Minnesota, in Minneapolis, and is an instructor and course director for Northwestern University’s Center for Public Safety in Evanston, Illinois.

 

Field Training Officer

Field Training Officer: Basic

Presented by: Kevin Kelleher, Field Training Solutions

April 17 – 19, 2023, 8:30AM – 4:30PM.   $295

28 hours (POST Board Approved)

To register, contact dianne@ftosolutions.com.

 

COURSE OVERALL LEARNING GOAL:

For newly appointed FTOs
28 CEUs (Minnesota POST)

Course content:
• Field training philosophy
• The role of the Field Training Officer
• Communication skills
• DISC personality profile
• Adult learning
• Learning preferences
• Generational differences
• How to create training opportunities
• Performance documentation
• Performance appraisal
• Evaluation exercises

DAY ONE —Training: FTO program history and overview, role of the FTO,
adult learning, learning preferences, training methods, and Department of Justice
recommendations for field training programs.

DAY TWO—Co aching: Feedback, coaching, performance improvement
plans, counseling role-plays, the effect of one’s personality on communication
and evaluation.

DAY THREE —Evaluation: How to write defensible evaluations, the power
of embracing definitions of behavior in programs, and making the case for termination. Attendees will use the rating tool used by their agency for evaluation
exercises or use our San Jose-based DOR.

INSTRUCTOR PROFILE:

Kevin Kelleher served many assignments with the Chisholm (MN), Bloomington (MN), and Wayzata (MN) Police Departments, including patrol, SWAT, investigations, sergeant, K9 supervisor, and oversaw field-training programs for over ten years before retiring as chief of police. He is an alumnus of the Southern Police Institute’s Administrative Officers Course and the Senior Management Institute for Police. Kevin holds a Master’s Degree in Education and teaches at St. Mary’s University of Minnesota, in Minneapolis, and is an instructor and course director for Northwestern University’s Center for Public Safety in Evanston, Illinois.

 

Recruiting & Applicant Background Investigations

Recruiting & Applicant Background Investigations

Presented by: Greg Anderson, On-Target Solutions Group

February 9 – 10, 8 AM – 4 PM
14 hours (POST Board Approved) #10444-0015

$275/ officer

For more information and to register, click here:

South Metro Backgrounds Feb. 9-10, 2023

COURSE SUMMARY:

Anyone who is involved or supervises recruiting and background investigations for their agency including sworn officers, civilians, Human Resources, or anyone wanting a better knowledge of the hiring process. Example forms will be provided to those at the training.

Participants will learn the importance of not only recruiting but also retention of quality personnel. An organizational assessment should be the first step in the process and the need to break the cycle of mediocrity.

Background investigators will leave with the knowledge of their role in the selection process, the legal aspects of the background investigation, background interview sources of information and preparing the investigation report. Background investigations affect the future of an organization in many ways, thus selection practices are vital to ensuring that future law enforcement employees and supervisors are suited for the variety of duties expected from the populations they serve. This course will provide techniques and procedures for the background investigator.

Topics Include:

  • The importance of a recruiting plan
  • Assessment of you organization
  • Organization wellness
  • What type of employees do you want
  • Marketing and selling your organization
  • Professional standards model for backgrounds
  • Why background investigations are necessary
  • Sources of information/Investigative techniques
  • Conflicts vs. responsibilities for investigators
  • Pre-interview procedures
  • Job-related inquiries
  • On-line data bases/social networking sites

Internal Affairs & Professional Standards for Law Enforcement

Internal Affairs & Professional Standards for Law Enforcement

Presented by: Greg Anderson, On-Target Solutions Group

February 7 – 8, 8 AM – 4 PM.
14 hours (POST #10444-0004)

South Metro IA Feb. 7-8, 2023

 

COURSE OVERALL LEARNING GOAL: 

The professional standards model is a must for law enforcement and government officials to be prepared before a critical incident occurs. This course sets the stage for law enforcement professionals to create an agency wide practice of professional standards for all agency operations. In the covered material, attendees will understand “best practices” including how to avoid the problems before they occur and properly address issues that do arise.

This is a comprehensive course covering the entire internal affairs process through final discipline. Participants will learn the skills necessary to review, investigate and complete internal affairs investigations based on sound investigative techniques and within legal guidelines.

SPECIFIC PERFORMANCE OBJECTIVES: 

• Current climate between public and police

• Breaking the cycle of mediocrity

• The professional standards model

• 5 root causes of discipline problems

• Stakeholders and their perceptions

• Types of internal investigations

• The complaint process

• The investigation process

• Officer involved shootings and major incidents

• Applicable case law

• Employee rights

• Appropriate discipline procedures

• Workplace searches

• False Complaints

• Official hearing requirements

• How discipline is determined

• The effect of untruthfulness

Who should attend: This nationally acclaimed course is for law enforcement executives, supervisors, internal affairs investigators, human resource personnel and anyone who desires to understand law enforcement professional standards and internal affairs investigations.

 

Evidence Storage and Management

Evidence Storage and Management

Presented by: Greg Anderson, On-Target Solutions Group

December 8 – 9, 2022, 8 AM – 4 PM.

$325/ officer

For more information and to register, click here:

South Metro Evidence Storage Dec. 8-9, 2022 (1)

 

COURSE SUMMARY

Who should attend: This seminar is designed for both civilian/sworn personnel with custodial duties and
those responsible for the management of these functions including supervisors and executives. Agency
size often impacts involved storage variables – presented materials can identify employable options to
preserve evidence integrity from unwarranted courtroom challenges.
These often out of sight – out of mind minutia level duties, if neglected have insidious damage potentials.
Criminal prosecution efforts combined with an agency’s public reputation and simultaneously the careers of
its Chief/Sheriff downwards to assigned custodians have repeatedly been irreparably damaged for failing to
continuously and appropriately manage this assignment.
Systematic evidence storage duties are often assigned with little or no functional training. The involved
transactional procedures require efforts uncommon to other business type storage facilities. This one-day
best practice course is designed for managing a professional evidence storage operation.
Note: Attendees are encouraged to bring related hypothetical incident concerns for educational
process review among their peers.
Topics Include:
• Gatekeeper/Right of Refusal Concepts
• Safety Aspects
• Integrity Packaging
• Storage Area Security
• Critical Documentation – Whys
• Internal Integrity and Audit
• Management
-Personnel
-Access Control
-Error Response
-Malfeasance
-Agency Confidence
• Professionalism advancement

Crime Scene Photography

Crime Scene Photography: Essentials

Presented by: Greg Anderson, On-Target Solutions Group

December 6 – 7, 2022, 8 AM – 4 PM.
14 hours (POST Board Approved #10444-0013)

$275/ officer

For more information and to register, click here:

South Metro Photography Dec. 6-7, 2022

 

COURSE SUMMARY

This course would be applicable for: This is an immersive two-day fundamentals course is designed
to maximize the use of your equipment for recording court admissible photographic evidence. Focused
toward personnel wanting to expand their introductory awareness or desiring a basic equipment refresher,
while simultaneously learning proven techniques for photographing crime scenes.
Crime Scene/Evidence photography is a learned, specialized and supplemental form of investigative case
reporting. Acquired photography skills will often result in recording critical scene conditions or details that
official written reports may not comprehensively describe.
Attendees should bring available camera equipment including any accessories for in-class
hands on familiarization. Course materials are directly focused on using cameras that have
adjustable-manual setting – internal menu options.
Topics Include:
• Equipment Selection Options
• Equipment Familiarization
• Manual Settings Photography
• Exposure Adjustments
• Supplemental Lighting
• Overcoming Obstacles – Tips & Tricks
• Comprehensive Documentation Protocols
• Participant Perspective Inclusion
• Impression Evidence Recording
• Tripod Applications
• Appropriate Use of Scales
• Mapping & Use of Photo Markers
• Analysis – RAW File Format
• Court Admissibility Aspects
• Usable Reference Material Resources

Interview & Interrogation: Basic & Advanced

Interview & Interrogation

Presented by: REID & Associates, Inc., Chicago, IL

November 1st – 4th, 2022, 8 AM – 3 PM

Tuition: $600

For more information and to register, click here.

COURSE OVERALL LEARNING GOAL:

We have integrated all of our material from our standard three day program and our one day advanced program into a single presentation using our new 202 page outline book to give participants a complete presentation of the Reid Technique in a single seminar. The participant will receive 24 hours of Continuing Professional Education credits.

This new 4-day format includes the material from our 3-day Interview and Interrogation program as well as our 1-day Advanced program. This is the most complete program available regarding the Reid Technique.

SEMINAR TOPICS INCLUDE

  • Interview and Interrogation Preparation
  • Distinction Between an Interview and Interrogation
  • Proper Room Environment
  • Factors Affecting the Subject’s Behavior

BEHAVIOR SYMPTOM ANALYSIS

  • Evaluating Attitudes
  • Evaluating Nonverbal Behavior
  • Evaluating Verbal Behavior
  • Evaluating Paralinguistic Behavior

BEHAVIOR ANALYSIS INTERVIEW

  • The Benefits of Conducting the interview prior to any interrogation
  • Analyzing Factual Information Prior to the Interview
  • Reid Behavior Provoking Questions
  • The Baiting Technique
  • Asking Investigative Questions
  • Asking Hypothetical Questions

THE INTERROGATION

  • Preparation prior to the interrogation
  • Assessing the Suspect’s Fears prior to the interrogation

THE REID NINE STEPS OF INTERROGATION

  • Step 1: The Positive Confrontation Benefit of the Transition Statement
  • Step 2: Theme Development First Person Themes Third Person Themes and Personal Stories Identifying the suspect’s Needs for committing the crime
  • Step 3: Handling Denials Addressing Suspect Challenges Addressing the Suspects Request to see evidence Introducing Evidence Tactics to gain trust Tactics to change the suspect’s perception
  • Step 4: Overcoming Objections Handling Logical Challenges
  • Step 5: Procurement and Retention of the Suspect’s Attention Use of Role Reversal Challenging the Suspect’s Values and Traits Addressing the Suspect’s Fear of Consequences Addressing the Futility of continued denials
  • Step 6: Handling Suspect’s Passive Mood Having the suspect verbalize agreement
  • Step 7: Presenting the Alternative Question Understanding the Alternative Using Positive and Negative Supporting Statements
  • Step 8: Having the Suspect Orally Relate the Details of the Crime Committing the Suspect to the crime Guard Against False Confessions
  • Step 9: Elements of Oral and Written Statements

Benefits of Attending

Some of the many benefits realized by individuals who attend a REID® training program include learning a time tested process

  • that is in compliance with the guidelines established by the courts
  • that respects the rights and dignity of the individual
  • that is flexible, adaptable and versatile so as to meet the challenges of an ever changing environment
  • that will increase your ability to successfully resolve a wide variety of investigations
  • that will enhance your ability to eliminate the truthful and identify the deceptive individual
  • that has built in safeguards to protect the integrity of the confession
  • that will significantly enhance your interviewing and interrogation skills

Individuals who attend a REID® training course will learn how to

  • assess the credibility of the information provided by a victim, witness or subject during the investigative interview
  • structure the investigative interview
  • solicit the subject’s story, version of events, or explanation of what happened by using open-ended questions
  • determine the appropriate follow-up questions
  • properly phrase the investigative questions
  • use behavior provoking questions during the interview
  • use persuasion techniques to learn the truth from the deceptive individual
  • to determine the best persuasion approach to use as based on subject insights developed during the interview
  • evaluate and implement from a variety of approaches the most effective as determined by the individual and case characteristics

From recent participants:

“Just a little info – I have 37 years law enforcement experience…retired Chief from Burnsville MN. I also served as an Assistant Commissioner at the MN Department of Public Safety for 3.5 years. My feedback would be…”Whether you are a 2 year frontline officer, or seasoned veteran of 20+ years, the skills and techniques that you acquire through the John E. Reid Courses are priceless. I used them through my entire 37 year career!”

Bob Hawkins
Continuing Education Coordinator
Minnesota Board of Peace Officer Standards and Training

At every course we typically hear such comments as:

“I wish I had this course a few months ago….”
“I can’t wait to get back and try these techniques”
“This is so much more in depth than any interview training I have been to”

If you are interested in hosting this four-day training program for your organization or association, please contact Julie Rock / 855-479-3959 / jrock@reid.com.

 

Leadership for Law Enforcement

Leadership for Law Enforcement

Presented by: Greg Anderson, On-Target Solutions Group

October 7, 2022, 8 AM – 4 PM
7 hours (MN POST Board Approved #10444-0016)

$175/ officer

For more information and to register, click here: South Metro Leadership Oct. 7, 2022

COURSE SUMMARY:

Who should attend: This course is a designed for all government professionals who strive to be an
effective leader. Without understanding leadership and developing strong leadership skills, organizational
success can suffer. Effective leaders get employees to want to provide quality service.
Why another program on leadership? Leadership has been a recognized discipline for thousands of
years in the military, business, politics and government. Understanding leadership differences along with
similar approaches across disciplines can be of great value to government executives. Advances in the
understanding of leadership as it pertains to government service have found that the best leaders must
have an overlapping skill set.
This compelling and powerful program provides real world, successful examples on how leadership in
government has evolved. Participants will take away a clear understanding of leadership styles and
strengths, and what it takes to become an even more effective leader. You will understand the value in
developing flexibility in your leadership approach to garner peak performance and meet organizational
goals.
Topics Include:
• What is leadership – do not follow the fads
• How has leadership advanced in government
• The difference between leadership, management and
administration
• The 5 levels of leadership
• Preventing employees from becoming problems
• Symptoms of leadership deficit
• What gets measured gets done
• Effective mentoring
• Trust and its importance in leadership

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