On-Target Solutions to Problem Employees

On-Target Solutions to Problem Employees

Presented by: Greg Anderson, On-Target Solutions Group

November 16, 2018, 8 AM - 4 PM.
7 hours (POST #10444-0001)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Problem 11-16-18


COURSE OVERALL LEARNING GOAL:

Problem employees can cause problems and wreak havoc within their organizations. Left unaddressed, problem employees are often allowed to infect the organization without providing value.

This upbeat and interactive course provides real world, successful examples on how to deal with different types of problem employees. Every government agency struggles with employees that are insubordinate, lazy, abuse sick time, display negative attitudes, and commit misconduct. Many executives and supervisors are ill equipped to deal with these problems other than with traditional discipline. On-Target Solutions to Problem Employees provides the government professional with the knowledge and tools necessary to deal with all types of problem employees.

This course will influence participantsopinions and attitudes and provide specific and proven ways how to handle problem employees!

SPECIFIC PERFORMANCE OBJECTIVES:

• Defining the problem employee

• The organizational or supervisory role and the cause

of the problem employee

• Morale in this department horrible!

• Understanding if the employee is a problem or troubled

• Preventing employees from becoming problems

• The role of positive discipline in shaping employees

• The impact of negative discipline

• The concept of dynamic counseling session

• The power of expectation

Handling morale killers in your organization

 

Who should attend: This one day course is a designed for all professionals from chief executive officer to first-line supervisors that manage employees.

Internal Affairs & Professional Standards for Law Enforcement

Internal Affairs & Professional Standards for Law Enforcement

Presented by: Greg Anderson, On-Target Solutions Group

November 14  - 15, 2018, 8 AM - 4 PM.
14 hours (POST #10444-0004)

$249/ officer
$225/ if 3 or more from same agency

To view the course announcement, and to register, click here: 

South Metro IA 11-14-18

COURSE OVERALL LEARNING GOAL: 

The professional standards model is a must for law enforcement and government officials to be prepared before a critical incident occurs. This course sets the stage for law enforcement professionals to create an agency wide practice of professional standards for all agency operations. In the covered material, attendees will understand "best practices" including how to avoid the problems before they occur and properly address issues that do arise.

This is a comprehensive course covering the entire internal affairs process through final discipline. Participants will learn the skills necessary to review, investigate and complete internal affairs investigations based on sound investigative techniques and within legal guidelines.

SPECIFIC PERFORMANCE OBJECTIVES: 

• Current climate between public and police

• Breaking the cycle of mediocrity

• The professional standards model

• 5 root causes of discipline problems

• Stakeholders and their perceptions

• Types of internal investigations

• The complaint process

• The investigation process

• Officer involved shootings and major incidents

• Applicable case law

• Employee rights

• Appropriate discipline procedures

• Workplace searches

• False Complaints

• Official hearing requirements

• How discipline is determined

• The effect of untruthfulness


Who should attend: This nationally acclaimed course is for law enforcement executives, supervisors, internal affairs investigators, human resource personnel and anyone who desires to understand law enforcement professional standards and internal affairs investigations.

 

Media Relations for Police and Fire Services

Media Relations for Police and Fire Services

Presented by: Ross Rice, On-Target Solutions Group

November 14  - 15, 2018, 8 AM - 4 PM.
14 hours (POST #10035-1118)

$249/ officer
$225/ if 3 or more from same agency

To view the course announcement, and to register, click here: 

South Metro Media 11-14-18

 

COURSE OVERALL LEARNING GOAL: 

Police and Fire Chiefs/Sheriffs, Command Officers, or individuals assigned to Media Relations and PIO duties attending this 2-day, 14-hour program will develop the skills necessary to build a positive and professional public image of their agency. Program participants will gain practical experience in preparing for and delivery of departmental information at press conferences and media interviews at a variety of simulated "Breaking News Events" i.e. major crime events, fires/natural disasters, and terrorist acts.

SPECIFIC PERFORMANCE OBJECTIVES: 

• Development of Media Policies

• Media Relations

• Pre-Planning Interviews

• Media Traps

• Challenges of Television News

• What is News?

• Crisis Communications

• Freedom of Information

• Social Media/Messages/Technology

Rules of Pre-Trial Publicity

• What Reporters Want to Know in a Crisis

Changing Details in a Crisis/Getting Out the Good News

• Importance of Knowing Your Media Market

• Holding Reporters Accountable

• Reacting to Web/Blog Comments

• Tips on Improving Media Relationships

Future for PIOs/Police Media Challenges


 

De-escalation & Smarter Policing

De-escalation & Smarter Policing

Presented by: Greg Anderson, On-Target Solutions Group

November 1, 2018, 8 AM - 4 PM.
7 hours (POST Board Approved #10444-0007)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro De-escalation 11-01-18


COURSE OVERALL LEARNING GOAL:

Nothing is as important to government services as the relationship between law enforcement and the public that is served. Recent inflammatory actions and news stories have had a severe impact and the perception of law enforcement. Agencies and individual employees must understand their role and that every action and statement that is made reflects on the profession as a whole. This training will focus not only on individual employee attitudes and beliefs, but also organizational concepts that either enhances trust or perpetuates a lack of trust with the communities that are served.

This class is not: Redefining policing, Critical in NATURE, Political correctness

This class is: Critical in PRACTICE, Thinking differently, Protecting our valued profession

SPECIFIC PERFORMANCE OBJECTIVES:

• The concept and foundations of Blue Courage

as they apply to law enforcement authority;

• Service, justice, legitimacy and fundamental

fairness as they apply to the Nobility of Policing;

• Resilience and apply techniques designed to

enhance ability to function in peak capacity;

• Civil and Human Rights

• De-Escalation Techniques

• Policing using influence and control

• The concepts of Procedural Justice

• Cultural Competency

 

Who should attend:

Sworn police officers from the rank of Chief of Police/Sheriff to police officers and deputies. This course is taught by active/retired chiefs of police. This is the training that is sweeping the nation with 1000’s of law enforcement professionals trained in the last year alone!

 

Best Practices for Law Enforcement Agencies

Best Practices for Law Enforcement Agencies

Presented by: Greg Anderson, On-Target Solutions Group

October 31, 2018, 8 AM - 4 PM.
7 hours (POST #10035-1117)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Best Practices 10-31-18

 

COURSE OVERALL LEARNING GOAL:

Why is this program important? Law enforcement agencies around the country are facing increased scrutiny from the public, media and legal professionals. Law enforcement leaders must understand the focus and targets that are examined after an incident occurs. The United States Department of Justice may evaluate departments agency-wide as reviews are multi-dimensional in an organization.

This program will examine and identify critical areas with solutions and suggestions on how to prepare your agency to handle critical incidents appropriately through "best practice" policies and procedures. Real examples will be discussed and sample policies will be provided.

SPECIFIC PERFORMANCE OBJECTIVES:

• Why law enforcement is vulnerable

• Breaking the cycle of mediocrity

How do we determine "best practice"

• Finding the right people

Use of force and de-escalation

• Agency internal audits

• The need for expanded training

• Internal affairs and civilian complaints

• Leadership, management, and supervision

• Community policing and oversight

 

Who should attend: This course is a designed for all law enforcement professionals from police chief/sheriff to anyone who leads and manages divisions or bureaus, personnel who develop policies for their organizations, and front–line supervisors.

Recruiting & Applicant Background Investigations

Recruiting & Applicant Background Investigations

Presented by: Greg Anderson, On-Target Solutions Group

October 29 - 30, 2018, 8 AM - 4 PM
14 hours (POST #10444-0003)

$249/ officer
$225/ if 3 or more from same agency

For more information and to register, click here:

South Metro Backgrounds 10-29-18


COURSE OVERALL LEARNING GOAL:

Participants will learn the importance of not only recruiting but also retention of quality personnel. An organizational assessment should be the first step in the process and the need to break the cycle of mediocrity.

Background investigators will leave with the knowledge of their role in the selection process, the legal aspects of the background investigation, background interview sources of information and preparing the investigation report. Background investigations affect the future of an organization in many ways, thus selection practices are vital to ensuring that future law enforcement employees and supervisors are suited for the variety of duties expected from the populations they serve. This course will provide techniques and procedures for the background investigator.

SPECIFIC PERFORMANCE OBJECTIVES:

• The importance of a recruiting plan

• Assessment of you organization

• Organization wellness

• What type of employees do you want

• Marketing and selling your organization

• Professional standards model for backgrounds

• Why background investigations are necessary

• Sources of information/Investigative techniques

• Conflicts vs. responsibilities for investigators

Pre-interview procedures

Job-related inquiries

• On-line data bases/social networking sites

 

Who should attend: Anyone who is involved or supervises recruiting and background investigations for their agency including sworn officers, civilians, Human Resources, or anyone wanting a better knowledge of the hiring process. Example forms will be provided to those at the training.

Employee Evaluations: Improving Performance

Employee Evaluation: Improving Performance

Presented by: Greg Anderson, On-Target Solutions Group

October 5, 2018, 8 AM - 4 PM.
7 hours (POST #10035-1116)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Evaluations 10-05-18

 

COURSE OVERALL LEARNING GOAL:

What if we could take the angst out of conducting employee evaluations? This frustration is not only on the part of the evaluator, but also the employee receiving the evaluation. This training will provide concrete solutions on how to easily complete these forms and improve employee motivation and effectiveness.

Organizations, as well as those supervisors that complete employee evaluations, must understand the importance of this critical function. This training will focus on preparing the employee evaluation within your current evaluation system. Other forms of performance review will also be discussed. By completing accurate, detailed, and specific evaluations, evaluators will improve the efficiency and effectiveness of their employees. In addition, quality employee evaluations are defensible for future employment actions should it be necessary. The outcome of this training is to understand the purpose of employee evaluations is not to deliver a rating, but to improve performance!

SPECIFIC PERFORMANCE OBJECTIVES:

• Best Practices for Employee Evaluations

• Why are evaluations so important?

Differences between quantitative and qualitative measurements

Planning for the review process and the need for supportive documentation.

• Legal considerations

• The importance of equitable evaluations

• Performance evaluation language samples

• The need for ongoing feedback sessions

 

 Who should attend: This one-day course is a designed for all law enforcement professionals from chief executive officer to first-line supervisors that evaluate employee performance.

On-Target Solutions for Law Enforcement Supervisors

On-Target Solutions for Law Enforcement Supervisors

Presented by: Greg Anderson, On-Target Solutions Group

October 3 - 4, 2018, 8 AM - 4 PM
14 hours (POST #10444-0002)

$249/ officer
$225/ if 3 or more from same agency

For more information and to register, click here: 

South Metro Supervision 10-03-18

COURSE OVERALL LEARNING GOAL:

This dynamic two day course is a career development tool to enhance and refine the leadership skills of law enforcement supervisors across a variety of organizations. Good supervision transcends agencies and provides the core principles of quality supervisory techniques. It also lays a strong groundwork of knowledge for those striving to be promoted to supervisory positions. Concentrating on the idea that people are the true assets of their agency, participants will understand the importance of their role in maximizing employee performance through strong supervision techniques. You will understand the value in developing flexibility in your leadership approaches to garner peak performance and meet organizational goals.

SPECIFIC PERFORMANCE OBJECTIVES:

• Qualities of excellence in supervision

• Developing the leader within

• Leadership, management and supervision strategies

• Making a difference in your agency

Communicating effectively both up and down the chain of command

• DISC personal profile system

Goal setting and implementation – the supervisors role

• Preparing meaningful performance evaluations

 

Who should attend: Anyone who supervises or manages employees from the executive level to experienced or new front line supervisors, or those who desire to understand impactful supervisory practices.

On-Target Solutions to Problem Employees

Presented by: Greg Anderson, On-Target Solutions Group

May 2, 2018, 8 AM - 4 PM.
7 hours (POST Board Approved #10444-0001)

$149/ officer
$125/ if 3 or more from same agency

For more information and to register, click here:

South Metro Problem 05-02-18

 

Who should attend: This one day course is a designed for all professionals from chief executive officer to first-line supervisors that manage employees.

COURSE SUMMARY

Problem employees can cause problems and wreak havoc within their organizations. Left unaddressed, problem employees are often allowed to infect the organization without providing value.
This upbeat and interactive course provides real world, successful examples on how to deal with different types of problem employees. Every government agency struggles with employees that are insubordinate, lazy, abuse sick time, display negative attitudes, and commit misconduct. Many executives and supervisors are ill equipped to deal with these problems other than with traditional discipline. On-Target Solutions to Problem Employees provides the government professional with the knowledge and tools necessary to deal with all types of problem employees.

This course will influence participants’ opinions and attitudes and provide specific and proven ways how to handle problem employees!

Topics Include:
-Defining the problem employee
-The organizational or supervisory role and the cause of the problem employee
-Morale in this department horrible!
-Understanding if the employee is a problem or troubled
-Preventing employees from becoming problems
-The role of positive discipline in shaping employees
-The impact of negative discipline
-The concept of dynamic counseling session
-The power of expectation
-Handling morale killers in your organization

 

On-Target Solutions for Law Enforcement Supervisors

Presented by: Greg Anderson, On-Target Solutions Group

April 30 -May 1, 2018, 8 AM - 4 PM
14 hours (POST #10444-0002)

$249/ officer
$225/ if 3 or more from same agency

For more information and to register, click here:

South Metro Supervision 04-30-18

Who should attend: Anyone who supervises or manages employees from the executive level to experienced or new front line supervisors, or those who desire to understand impactful supervisory practices.


COURSE SUMMARY:

This dynamic two day course is a career development tool to enhance and refine the leadership skills of law enforcement supervisors across a variety of organizations. Good supervision transcends agencies and provides the core principles of quality supervisory techniques. It also lays a strong groundwork of knowledge for those striving to be promoted to supervisory positions. Concentrating on the idea that people are the true assets of their agency, participants will understand the importance of their role in maximizing employee performance through strong supervision techniques. You will understand the value in developing flexibility in your leadership approaches to garner peak performance and meet organizational goals.

Topics Include:

• Qualities of excellence in supervision

• Developing the leader within

• Leadership, management and supervision strategies

• Making a difference in your agency

Communicating effectively both up and down the chain of command

• DISC personal profile system

Goal setting and implementation – the supervisors role

• Preparing meaningful performance evaluations